https://communaute.orange.fr/t5/les-offres-Internet-Orange-et/Unexpected-265-Deposit/m-p/2829685#M116404 <P>Hi. I ordered a internet set which is 14.99€ per month on 21 Sept. 2 days later I received a message said that I have to send my prove document( passport copy, residence permit, contracts) and 265€ to an orange Lille office. I’m so confused now. 1, I never saw a statement on the website says that I have to pay a 265 € deposit if I want to use this card. Or I would never choose this company. 2, many of my friends are using orange card and none of them paid the 265€. Why I have to pay it? Can somebody explain to me?</P> Fri, 23 Sep 2022 09:46:46 GMT Elisa111 2022-09-23T09:46:46Z https://communaute.orange.fr/t5/les-offres-Internet-Orange-et/Unexpected-265-Deposit/m-p/2829685#M116404 <P>Hi. I ordered a internet set which is 14.99€ per month on 21 Sept. 2 days later I received a message said that I have to send my prove document( passport copy, residence permit, contracts) and 265€ to an orange Lille office. I’m so confused now. 1, I never saw a statement on the website says that I have to pay a 265 € deposit if I want to use this card. Or I would never choose this company. 2, many of my friends are using orange card and none of them paid the 265€. Why I have to pay it? Can somebody explain to me?</P> Fri, 23 Sep 2022 09:46:46 GMT https://communaute.orange.fr/t5/les-offres-Internet-Orange-et/Unexpected-265-Deposit/m-p/2829685#M116404 Elisa111 2022-09-23T09:46:46Z https://communaute.orange.fr/t5/les-offres-Internet-Orange-et/Unexpected-265-Deposit/m-p/2829690#M116406 <P>Hi <a href="https://communaute.orange.fr/t5/user/viewprofilepage/user-id/19107885">@Elisa111</a>&nbsp;</P> <P>&nbsp;</P> <P>See article 9 of the conditions</P> <P>&nbsp;</P> <P><A href="https://documentscontractuels.orange.fr/les-offres-orange-mobile_cg_929.pdf" target="_blank">https://documentscontractuels.orange.fr/les-offres-orange-mobile_cg_929.pdf</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 23 Sep 2022 09:55:22 GMT https://communaute.orange.fr/t5/les-offres-Internet-Orange-et/Unexpected-265-Deposit/m-p/2829690#M116406 johann 2022-09-23T09:55:22Z