sujet Re : invoice issues dans les offres Internet Orange et options

invoice issues

calapez — Wed, 15 Apr 2015 17:28:26 GMT

anyone know why my monthly invoice is not the same, this month it is exactly double, i live in the uk and do not use the system other tgan a few weeks each year. Also i have tried to email them but it keeps failing.

do you know an email address for them

thanks

Re : invoice issues

melet39 — Wed, 15 Apr 2015 17:40:36 GMT

bonjour

http://contact.orange.fr/

Re : invoice issues

Ancien Membre — Wed, 15 Apr 2015 17:53:22 GMT

Good evening,

Your invoice that you can access on your "Espace Client" should show the details of it's content and provide you with an answer to your question.

A classic trap is that you have accessed some special services at Orange partners sites that are billable and you barely don't know that they are so.

Go to your "preferences" and disable Internet + and Contact + as shown here :

http://assistance.orange.fr/desactiver-les-achats-contact-5054.php

These services are activated by default in your customer parameters.

If you want to protest against these services, please use the following forms :

formulaire Contact+.(or Internet + )