sujet Re: Suspend my internet for the winter dans les offres Internet Orange et options

Suspend my internet for the winter

HughB — Tue, 04 Dec 2018 12:17:02 GMT

I am a secondary home owner and was promised that for EUR50 I could suspend my service at any time and start it up again when I get back in the spring. Although quite expensive to do it will save me a lot more in my fixed charges over the months I am not in France. I can't find a way to do this on-line and last time I called Orange from UK it cost me a lot of EUR just hanging on the line to find somebody who could help me. Does anybody know how to do this on-line or any other quick method.

Re: Suspend my internet for the winter

bjf56fr — Tue, 04 Dec 2018 12:41:26 GMT

Bonjour, Hello

this is the french site to suspend only a classic phone ligne

https://assistance.orange.fr/telephone/telephone-fixe/installer-et-utiliser/appeler-hors-de-chez-vous/ligne-residentielle-secondaire/ligne-residence-secondaire-activer-ou-suspendre-votre-abonnement-_27969-27691

You can't suspend your service if you have internet in your secondary home.