sujet Re: Internet order dans les offres Internet Orange et options

Internet order

NickMason1 — Fri, 19 Jun 2020 15:35:05 GMT

I want to order ADSL internet service but cannot complete the process online because I do not have a French mobile. I cannot reach the English speaking helpline. How can I place an order without a French mobile number ( I have an English mobile)?

Re: Internet order

PhilDur — Fri, 19 Jun 2020 15:52:37 GMT

Hi you

In France we are used to begin with some greatings, like g'day !

You'r right it should be possible.

Wher are you actually located, still in the UK or allready in France ?

If you're allready in France you can try making a date in an Orange shop.

If Orange is so complicated, how are the other french ISP doing (free, bouygue, sfr, )

The may be smarter.

You can try calling 3900, from France only and french speaking,

Wail until an Orange officer try to help you

Best regards

PhilDur

Re: Internet order

PhilDur — Fri, 19 Jun 2020 17:28:06 GMT

Sorry

If you don't have a french phone number il will not possible to subscribe by Orange.

I got it confirmed by a french only speaking Orange officer.

So stupid !

I don't understand.

PhilDur