sujet Re: Synchronisation issue - no internet or telephone service dans ma connexion

Synchronisation issue - no internet or telephone service

Benji16 — Tue, 14 Jan 2020 18:02:55 GMT

I am staying at a friends house and today their Livebox Internet stopped working. The error message on the screen says “Synchronisation issue, check your cables”.
I have restarted the box several times and disconnected and reconnected all the cables.

There is no dial tone on the telephone, and no internet service.

This issue started today and there is still no service. Would appreciate any assistance.

Re: Synchronisation issue - no internet or telephone service

Daniel35 — Tue, 14 Jan 2020 22:40:18 GMT

No hello either @Benji16

If everything is OK in your home (reboot livebox and cables), no doubt there is a fault on the outside line.
In this case, the contract holder must call assistance (Phone 3900) who will make a diagnosis and send a technician if necessary.

Greetings

Re: Synchronisation issue - no internet or telephone service

Maca15 — Thu, 17 Nov 2022 22:27:07 GMT

Hi can I ask what was the problem - as I have it now