sujet Re: Orange Airbox stopped working. dans ma connexion

Orange Airbox stopped working.

Glynis — Mon, 11 Jun 2018 15:51:22 GMT

I have an orange airbox for some reason has stopped working. It was working fine but now i have wifi connection but internet slow or stops. (Certainly not watch a movie) Took airbox back to shop they said it was ok which it is not as it is not working. Shop suggested i rang 3900 but my French not too good. The man on english speaking telephone helpline said it could be workings on the line or general reception. But why does it say i have 7mbps of connection. I have 30gb available on my 30gb Play account so its not i have over used allowance. I can use the mobile allowance on my telephone which is the same system. Can anyone make a suggestion of what it can be. Many thanks

Re: Orange Airbox stopped working.

JuanLucas38 — Mon, 11 Jun 2018 21:25:46 GMT

Hi @Glynis

7 Mb/s is the speed of the connexion. 30 Gb is the quantity of datas avalaible by month.

May be with 7mb/s it is impossible to watch a movie because the speed is too low.

Try to use the airbox in an other site. I dont know the airbox but if the airbox have a 4G signal indicator try to move it to find the best signal.

Re: Orange Airbox stopped working.

slimmerDi — Fri, 09 Oct 2020 12:35:18 GMT

They have just given us an airbox as we were down on internet du to sabotage against the 5G here! The box doesn't connect at all, impossible to get a signal ! Useless !

Re: Orange Airbox stopped working.

Sab_ — Sat, 10 Oct 2020 13:01:07 GMT

Hello @slimmerDi,

In order to help you, can you give me your contact details and airbox mobile line number as well as the precise postal address of use, by private message, by clicking on the following link:

http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/160

Sabrina Webconseillère