https://communaute.orange.fr/t5/ma-connexion/Terrible-service/m-p/2802725#M338358 <P>10 days waiting for technician. Then he doesn’t show up after spending day in. Chat person referred me to her appointments team. Can’t get anyone until Friday. Then I get email from Orange saying the technician attended and I signed the job off alongside him! Technician no show. No call to say they couldn’t make the appointment. Then an email with a false signature indicated job was done when it wasn’t. Need fibre connection urgent and they say another three days help. How do I reach the right department to complain as a brand new customer</P> Tue, 02 Aug 2022 19:35:52 GMT trevannie 2022-08-02T19:35:52Z https://communaute.orange.fr/t5/ma-connexion/Terrible-service/m-p/2802725#M338358 <P>10 days waiting for technician. Then he doesn’t show up after spending day in. Chat person referred me to her appointments team. Can’t get anyone until Friday. Then I get email from Orange saying the technician attended and I signed the job off alongside him! Technician no show. No call to say they couldn’t make the appointment. Then an email with a false signature indicated job was done when it wasn’t. Need fibre connection urgent and they say another three days help. How do I reach the right department to complain as a brand new customer</P> Tue, 02 Aug 2022 19:35:52 GMT https://communaute.orange.fr/t5/ma-connexion/Terrible-service/m-p/2802725#M338358 trevannie 2022-08-02T19:35:52Z https://communaute.orange.fr/t5/ma-connexion/Terrible-service/m-p/2803229#M338425 <P>Bonjour <a href="https://communaute.orange.fr/t5/user/viewprofilepage/user-id/18999925">@trevannie</a>,</P> <P>Afin de vous apporter mon aide pour votre accès Internet, je vous invite à me communiquer vos coordonnées (nom, prénom, numéro de ligne fixe, adresse postale complète, numéro de mobile), par message privé, en cliquant sur le bouton suivant :</P> <A href="http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/14700167" target="_blank"><IMG src="https://communaute.orange.fr/html/assets/Orange_MP.PNG" /></A> <P><U><A href="http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/14700167" target="_blank"></A></U></P> <P> Bonne journée</P> <P>Nicolas</P> Wed, 03 Aug 2022 16:33:48 GMT https://communaute.orange.fr/t5/ma-connexion/Terrible-service/m-p/2803229#M338425 Nicolas_M 2022-08-03T16:33:48Z