Activation of Sim Card - non french speaker

Jen70 — Mon, 01 Apr 2019 16:30:37 GMT

I went to the customer area to activate my sim card and it now says I have 10GB to use, but the SIM on my phone is still locked. I have tried turning it on and off but it doesnt help. I cannot phone as I dont speak french - not sure what to do next - please can you help

Je suis allé dans la zone client pour activer ma carte SIM et il indique maintenant que j'ai 10 GB à utiliser, mais la carte SIM de mon téléphone est toujours verrouillée. J'ai essayé de l'allumer et de l'éteindre mais cela ne m'aide pas. Je ne peux pas téléphoner car je ne parle pas français - je ne sais pas quoi faire ensuite - pouvez-vous m'aider

Re : Activation of Sim Card - non french speaker

AlexandreK — Tue, 02 Apr 2019 12:27:12 GMT

Hello @Jen70,

In order to consult your file and to inform you, thank you to communicate to me in private message the following information:


- Your first and last name
- Address
- Call number
- Customer number

AlexandreK

sujet Activation of Sim Card - non french speaker dans utiliser mon mobile

Activation of Sim Card - non french speaker

Re : Activation of Sim Card - non french speaker