sujet Re: Billing Problem dans utiliser mon mobile

Billing Problem

Greggo — Wed, 08 May 2019 15:33:52 GMT

Good morning, My wife and I were Orange customers for three years, from 2012-2015, with excellent service. However, after we moved to Switzerland and discontinued our service, we were still billed by Orange for mobile service for another 18 months. We have had a difficult time getting someone to acknowledge our problem and provide a refund. Any ideas?

Cheers,

Greggo

Re: Billing Problem

johann — Wed, 08 May 2019 16:13:51 GMT

Hi @Greggo

Try your luck, send a letter with all the details to this address,

Service National Consommateurs Orange
(préciser le domaine concerné : fixe, internet, mobile ou Homelive)
33734 BORDEAUX Cedex 9

Re: Billing Problem

Greggo — Wed, 08 May 2019 16:21:30 GMT

Merci, Johann!