sujet Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH! dans utiliser mon mobile

ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

patzobil — Wed, 06 May 2020 16:08:56 GMT

Its unacceptable that you expect me to pay 70 Euro for a SIM card that cannot be actiavted and no-one in French or English can help..... DISASTER

I asked a SIM card as the old was broken, instead you have cancelled my whole Internet/Fixed/Mobile contract.

After re-activating the contract following your mistakes, a month ago, i am still unable to activate my SIM and noone in support (chat + phone) is able to help???? Do you expect me to pay for this contract?????

stuck in isolation without mobile phone....unbelievable that i have to count on orange incompetency in year 2020 to get a SIM card working after a whole month.... and following the whole disaster with my contract....

HELP HELP HELP HELP HELP HELP this is all i ask

Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

patzobil — Sat, 09 May 2020 07:12:35 GMT

And still no reply from them, there is nothing and noone to help us....

they simply dont care for the customer

Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

Daniel35 — Sat, 09 May 2020 09:02:20 GMT

No hello either..!!!!!!! @patzobil

You are here in a mutual aid forum among customers like you. Not to Orange customer service.
For help, call for assistance 3900 or +33 969 36 39 00.

And in this French forum you could perhaps make the effort to express yourself in this language.?

Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

patzobil — Sun, 10 May 2020 09:04:10 GMT

im simply tired of calling and nobody speaking english and telling different story every time after i have waited 40 min on hold!

this is for something they have created and not even have the courtesy to get to help me

Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

aubry21 — Sun, 10 May 2020 09:10:23 GMT

Bonjour, et merci certainement, mais je ne comprends pas l'anglais, dommage, cdlt

Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

patzobil — Mon, 11 May 2020 09:12:20 GMT

Thanks for your answer, dont make any effort your customer doesnt matter at all.

I am sure you have never heard of the various translating applications out there available to you in 2020.

Re: ACTIVATION OF SIM CARD IMPOSSIBLE FOR OVER A MONTH!

patzobil — Mon, 11 May 2020 09:19:39 GMT

Hello Daniel,

See i try to call them, again, again again... there is a new thing now where it doesnt put you on hold it just drops the call saying all our operators are busy at the moment.