sujet Esim dans utiliser mon mobile

Esim

KeithB — Fri, 24 Nov 2023 09:46:30 GMT

Hello, I signed up for a new contract by requesting an eSim. I received an email with the QR code but the SMS number i put was wrong and i cannot get my 6-digit code to activate. How else can i get it?

many thanks

Re : Esim

Sab_ — Fri, 24 Nov 2023 15:11:50 GMT

Bonjour @KeithB,

Afin de vous apporter mon aide, je vous invite à me communiquer vos coordonnées (nom, prénom, adresse postale complète, numéro de mobile), par message privé, en cliquant sur le bouton suivant :

Sab

Re: Re : Esim

Giovan1 — Fri, 24 Nov 2023 16:05:45 GMT

Ouvrir 1 nouveau dossier mail

Re: Re : Esim

KeithB — Sat, 25 Nov 2023 04:38:57 GMT

Hello,

How do i then get the validation please?

Keith

Re: Re : Esim

Sab_ — Sat, 25 Nov 2023 10:45:24 GMT

Hello @KeithB , 
can you confirm the email address to receive the QrCode as well as the mobile number or you can receive the code by SMS, please?
Sab

Re: Re : Esim

KeithB — Sat, 25 Nov 2023 11:37:44 GMT

Hi Sab,

I do have the Qr code just need the validation code? or do i need a new qrcode aswell?

Cheers

Re: Esim

Sab_ — Mon, 27 Nov 2023 07:49:46 GMT

You're welcome @KeithB and delighted with this return.

Do you have any other requests?

Sab

Re: Esim

Kbeckett — Fri, 03 Jan 2025 06:41:19 GMT

Hello Sab

You helped me activate a esim couple of years ago could you help me again please

thanks

Re : Activate esim

Sab_ — Sat, 04 Jan 2025 14:37:54 GMT

Hello and best wishes for this new year @Kbeckett

In order to help you again, I invite you to confirme (last name, first
name, customer account number, full postal address, mobile number), by
private message, by clicking on the following button:

What's happening with your eSIM right now ?
Sab

Re: Esim

G-rom — Mon, 06 Jan 2025 14:40:56 GMT

Hi @Kbeckett

I am glad I could help you and that everything is working.
I remain at your disposal if necessary.
Have a nice day,

G-rom