sujet Re: Helpline / cancel account dans mon mail Orange

Helpline / cancel account

gxprice — Mon, 17 Feb 2020 10:12:55 GMT

I have sold my apartment in France and want to cancel my phone / internet connection ((livebox I think).

i have tried the English speaking helpline but all I get are questions in French to which I only understand a little. I cannot reach a human (even in French).

i no longer visit France (no longer near there) so cannot go to an Orange boutique. What can I do please?

Regards,

Gary.

Re: Helpline / cancel account

Ancien Membre — Mon, 17 Feb 2020 10:24:36 GMT

Hi @gxprice ,

Have you tried to call the english speaking help line ?

+33(0) 9 69 36 39 00

Re: Helpline / cancel account

gxprice — Mon, 17 Feb 2020 10:30:03 GMT

The number I found on the web is +33 9 69 39 39 00. I will try yours, thanks!

Re: Helpline / cancel account

Ancien Membre — Mon, 17 Feb 2020 10:32:43 GMT

@gxprice ,

I have checked the number I gave you and it works.

Re: Helpline / cancel account

gxprice — Mon, 17 Feb 2020 10:45:49 GMT

THANK YOU! All done. Helps if you have the correct number

Gary

Re: Helpline / cancel account

Ancien Membre — Mon, 17 Feb 2020 10:47:42 GMT

@gxprice ,

Thanks for the feed back !

Serge