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Need an contact to orange mail server administrator

Researcher123 — Thu, 25 Apr 2024 07:02:30 GMT

Recently I have an issue with the delivery of my emails. My email server is configured correctly and is not listed on any spam list, however, on orange.fr mailboxes, my e-mails are not delivered. I need to contact some mail server administrator to find and fix the issue. Unfortunately, a lot of my customers are affected by this issue.

Re: Need an contact to orange mail server administrator

Ancien Membre — Thu, 25 Apr 2024 07:15:33 GMT

Hello too... !!!! 🥴 @Researcher123

Tu es ici dans un forum francophone. Pas dans une annexe du Brexit.

Tu dis que tes paramètres serveur sont corrects mais on ne sait pas lesquels.

Précise. Surtout SMTP.

https://translate.google.fr/?hl=fr&sl=en&tl=fr&op=translate

Re: Need an contact to orange mail server administrator

matrixbx — Thu, 25 Apr 2024 07:12:58 GMT

Hi @Researcher123

you can reach them via https://formulaires.services.orange.fr/9680 or "abuse@orange.fr".

Have a nice day.

Re: Need an contact to orange mail server administrator

Ancien Membre — Thu, 25 Apr 2024 07:19:19 GMT

@matrixbx

Abuse ne traite pas ce genre de cas.

https://communaute.orange.fr/t5/mon-mail-Orange/Mon-mail-Orange-Quels-sont-les-cas-trait%C3%A9s-par-Abuse/m-p/2935254#M271173

Re: Need an contact to orange mail server administrator

Ancien Membre — Thu, 25 Apr 2024 09:23:35 GMT

Hi @Researcher123

My email server is configured correctly

I hope it is but if you show us your mail account parameters (hiding the left part of any mail address) we could verify them and may be spot a problem. But if you hide them, we can't do much !

on orange.fr mailboxes, my e-mails are not delivered.

- What type of terminal and what application are you using ?

- Do you receive any error message when trying to send messages to these adresses ? Which one ?

- Does this problem affect all mails sent to any Orange mail adresses or only to some of them ?

- Is it permanent or only from time to time ?

My signature below translates into : "A well-described problem is already half-solved"

Without any description, no hope !