sujet Re : Serveur imap indisponible dans mon mail Orange

Serveur imap indisponible

gillette87 — Fri, 30 Jan 2015 15:00:36 GMT

Depuis hier je ne peux plus ouvrir ma messagerie Orange

[Edit : Merci de ne pas écrire en majuscules. Equipe modération]

Re : Serveur imap indisponible

melet39 — Fri, 30 Jan 2015 14:59:27 GMT

voir ici :

Opération de maintenance sur le mail Orange : rendez-vous ici pour en savoir plus.

c'est noté sur cette page a la droite de ton message "a la une"

Re : Serveur imap indisponible

mick44 — Fri, 30 Jan 2015 15:19:58 GMT

Le probléme dure depuis combien de temps car pour moi cela fait maintenant au moins 10 jours ! Est-ce normal ?

Re : Serveur imap indisponible

melet39 — Fri, 30 Jan 2015 15:34:19 GMT

bonjour mick44

je sais que cela fait plusieurs jours,mais tout doit rentrer dans l'ordre aujourd'hui.si demain le probleme persiste revenez sur ce fil.

bonne fin d'après midi

Re : Serveur imap indisponible

gillette87 — Sat, 07 Feb 2015 19:11:51 GMT

Merci beaucoup pour votre intervention. Depuis je n'ai plus de problèmes, c'est super.

Re : Serveur imap indisponible

melet39 — Sat, 07 Feb 2015 19:40:30 GMT

bonsoir gillette87

merci du retour

si tout est bon cloture le fil en cliquant sur accepter comme solution,ou tu veux.

bon weekend à toi

Re : Serveur imap indisponible

Tasng4 — Tue, 28 Jul 2015 11:54:35 GMT

JE suis anglais et pour le dernier 3 mois j'ai bcp des problems de connection a serveur IMAP. QQ fois ca marche mais apres 5 ou 10 minute le connexion est perdu. Est-ce un problème générique avec orange.fr ou est ce que un resolution dans un autre place?

J'utilise Outlook Express 2003 mais j'ai le meme problem avec Windows Live Mail et Mizilla Thunderbird.

J'espere que vous comprennez mon francais.

Re : Serveur imap indisponible

Ancien Membre — Tue, 28 Jul 2015 13:32:51 GMT

Hi there,

No problem with your French but I prefer to answer in English.

Please send a copy of the error message in full (appart from any mail address that it contains), so that we can know exactly what the problem is.

Also, please provide us with more details about your connection. Where from ? Orange Livebox or other ? smtp parameters ?

Re : Serveur imap indisponible

Tasng4 — Tue, 28 Jul 2015 15:37:39 GMT

Hi,

Thanks for speaking my language, j'apprend francais mais les mots technique sont difficile.

Outlook is running now and if I select <<connect to imap.orange.fr>> a pop-up window is displayed which simply says <<unable to connect to the server>>.. If I select Tools / E_Mail accounts / view-change existing e-mail accounts and delete and add the account the following happens:

Name - Neil Goodall

Email address - n*******l@orange.fr

User name - n*******l@orange.fr

Password - *******

Incoming mail server - imap.orange.fr

outgoing mail server - smtp.orange.fr

Result - "A connection to the imap server could not be established Outlook is now in offline mode"

If I reselect the Email account and select "amend account" and click the "more settings" button and select the "advanced" tab I see the following information:

Incoming server (imap) - 143, SSL not checked

Outgoing server SMTP - 25, SSL not checked

I know that, according to the orange.fr imap server set up information these ports should be:

Incoming server (imap) - 993, SSL checked

Outgoing server SMTP - 465, SSL checked

When I change these settings the problem remains.

I hope all this makes sense to you because my head hurts!

Re : Serveur imap indisponible

Ancien Membre — Tue, 28 Jul 2015 17:10:02 GMT

Hi Neil,

If your choice is to run Outlook using the IMAP protocol (opposed to POP3) the setting you mentionned is correct :

Incoming server (imap) - 993, SSL checked

Outgoing server SMTP - 465, SSL checked

If it runs properly for a period of time whatever the mail client before you loose the connection, the problem is probably somewhere else. Have you had your connection checked by the support people ? If not, I woud recommend that you call support (3900 or 3970 if Open contract).

Re : Serveur imap indisponible

Tasng4 — Wed, 29 Jul 2015 07:51:36 GMT

Hello again, I assume by connection you mean the internet connection. I do not think there is a problem with the line unless the internet connection can allow some traffic through and not other traffic. At the momernt I can access the internet (hence this reply to you) but I still cannot connect to the IMAP server. Below you will see the message I receive.

Re : Serveur imap indisponible

Tasng4 — Wed, 29 Jul 2015 08:00:00 GMT

In addition I deleted the IMAP account and added it again as an SMTP account and I could get my Emails so I do not thing the connection is the issue. I have now deleted and again added the account as IMAP and I am waiting to see if the intermittant nature re-appears.

Re : Serveur imap indisponible

Ancien Membre — Wed, 29 Jul 2015 09:00:37 GMT

Hi Neil,

If you type "a connection to the server could not be established" in a search engine, you will find a number of articles, including this one which says that the problem is in the product.

https://support.microsoft.com/en-us/kb/822508

This general Orange forum is probably not the best place to adresse this particular problem since the knowledge of Outlook is scarce and we are only simple Orange customers.

A Microsoft forum would be a better choice.

Re : Serveur imap indisponible

Tasng4 — Wed, 29 Jul 2015 09:53:03 GMT

Mmm this does not look good. It seems that I I must change to another Email program. However, I still believe the basic problem is with Orange because I can connect using IMAP to my GMAIL account using Moizilla Thunderbird.but not my Orange account. Below are some screen images of the attempted set up.

I should point out that the username and password are correct.

Re: Re : Serveur imap indisponible

bresse — Sun, 19 Nov 2017 09:40:39 GMT

IMAP indisponible