sujet Re : Assistance in English please. dans gerer mon offre Internet

Assistance in English please.

chocksaway100 — Mon, 15 Apr 2024 10:07:55 GMT

I need to confirm that my Livebox will be at Gamm Vert Confolen on the 17th of April for collection as an appointment is booked with the technician for the 18th of April.

My French language is limited is there a customer service person at Orange who I could speak with in English please.

Re: Assistance in English please.

jyjo29 — Mon, 15 Apr 2024 10:17:19 GMT

No hello either @chocksaway100

a good translator : https://www.deepl.com/fr/translator

Un webconseiller peut peut-être confirmer.

Re: Assistance in English please.

matrixbx — Mon, 15 Apr 2024 10:18:50 GMT

Hi @chocksaway100

+33 9 69 36 39 00 should do the job.

Re : Assistance in English please.

Sophie_C — Mon, 15 Apr 2024 10:26:20 GMT

Hello @chocksaway100 🙂,

Our English-language customer service can be reached from the mainland, overseas departments and abroad via 0969393900 📞.

However, and as @jyjo29 has said, we’d love to offer our help right here 🤝.

If I understand correctly, you want to have confirmation of the arrival of your new equipment at the relay point: Gam Vert.
Is that what it is?
👉 If so, in order to access your file, I invite you to send me your contact information (last name, first name, landline number, full postal address, mobile number), by private message, by clicking on the following button :

As we await your return, I wish you a good day 🌞.

Sophie

Re : Assistance in English please.

Sophie_C — Tue, 16 Apr 2024 11:07:44 GMT

Hello @chocksaway100 🙂,

We didn’t get back to our last message.

Do not hesitate to come back to us, we will be delighted to accompany you.

In the meantime, have a nice afternoon 🌞.

Sophie