sujet Can't recharge my prepaid plan dans offres mobile Orange et options

Can't recharge my prepaid plan

Joskev — Tue, 12 Sep 2017 00:51:57 GMT

Hi,

I've been trying to recharge my prepaid plan (Holiday 10G) through my espace. Yet everytime i get the error "Une erreur technique s'est produite. Merci de réesssayer." when validating the number i want to recharge. can Orange help me out?
Im sorry, i dont speak very good French.

Thanks in advance!

Re : Can't recharge my prepaid plan

Sab_ — Thu, 14 Sep 2017 12:34:43 GMT

Bonjour,

Afin de vous aider, merci de me communiquer vos coordonnées ainsi que votre numéro de mobile.

Sabrina Webconseillère

Can't recharge my prepaid plan

JLee — Mon, 18 Dec 2017 19:25:27 GMT

I am also trying to recharge my prepaid plan online. But when I enter the mobile number, I get: "A technical error has occurred, please try again." Please help. Thanks.

Re : Can't recharge my prepaid plan

christine_b — Tue, 19 Dec 2017 14:02:38 GMT

@JLee

Hello, for a good understanding of your demand(request), I invite you has to contact our English platform to 0800 364 775 from 09:00 am till 5:00 pm cordially