sujet Re: Orange blocking URL dans protéger mes données et mon accès internet

Orange blocking URL

JohnPorter — Fri, 10 Aug 2018 10:33:26 GMT

Norton Internet Security, but when I try to get Norton Account I get message: -

"This site can not be reached

I have been in touch with Norton and they tell me that Orange is blocking access to that URL. How do I get Orange to unblock it?

Re: Orange blocking URL

Paule — Fri, 10 Aug 2018 11:26:03 GMT

Traduction en français :

Norton Internet Security, mais lorsque j'essaie d'obtenir un compte Norton, je reçois un message:

--------------------
"Ce site ne peut pas être atteint
login.norton.com a eu trop de temps pour répondre."
---------------------

J'ai été en contact avec Norton et ils me disent qu'Orange bloque l'accès à cette URL. Comment puis-je obtenir le déblocage d'Orange ?

Re: Orange blocking URL

Ancien Membre — Fri, 10 Aug 2018 15:08:22 GMT

Hi John,

The guy at Norton should be fired since his answer is, at least, misleading if not completely false.

I wonder why Orange would block such an URL !

I just tried to type "login.norton.com" in my Internet navigator and got this as an immediate response :

Re: Orange blocking URL

JohnPorter — Fri, 10 Aug 2018 21:49:22 GMT

The Guy at Norton checked the blocking of URLs by Orange and he says that Orange is blocking the URL for signing into my Norton Account. He spent about 3 hours trying to find a solution.

Re: Orange blocking URL

Ancien Membre — Sat, 11 Aug 2018 02:42:30 GMT

@JohnPorter,

Then, he sould contact abuse@orange.fr and provide proofs of what he says.

This is definitely not a type of problem that other custormers can solve on a user oriented forum.

Re: Orange blocking URL

JohnPorter — Sat, 11 Aug 2018 09:12:17 GMT

I tried "login.norton.com" and I get the samre server timed out message

Re: Orange blocking URL

Ancien Membre — Sat, 11 Aug 2018 10:02:26 GMT

@JohnPorter,

You should tell that to Orange support people. This is NOT the place since this forum is populated by CUSTOMERS, just like yourself.

Re: Orange blocking URL

JohnPorter — Sat, 11 Aug 2018 12:25:16 GMT

I do not know how to contact orange! If you can tell me the correct email address, I will be very happy to contact them. It seems impossible to find the address on the Orange website.

Re: Orange blocking URL

Ancien Membre — Sat, 11 Aug 2018 12:31:13 GMT

@JohnPorter,

Are you in France or abroad ?

Do you speak any French ?

https://contact.orange.fr/

+ 33 9 69 39 39 00

Re: Orange blocking URL

JohnPorter — Sat, 11 Aug 2018 21:59:54 GMT

Yes I am resident in France, but unfortunately I speak only a little French, certainly not enough to discuss technical problems over the telephone! It is difficult enough in English!

Thank you for your concern

Re: Orange blocking URL

JohnPorter — Sun, 12 Aug 2018 07:19:59 GMT

The problem has now disappeared.

If you were responsible papou22, thank you for your help

Cordialement

Re: Orange blocking URL

Ancien Membre — Sun, 12 Aug 2018 07:29:19 GMT

@JohnPorter,

I did not do anything since, as I already said, as a simple customer I cannot fix Orange glitches and bugs. If it came back to normal, it prooves that the probleme was temporary.