https://communaute.orange.fr/t5/mes-services-Orange/New-Contract/m-p/2261650#M101614 <P>I have just&nbsp; called Orange about a&nbsp; refund. During the course of the conversation I was asked if I would like to upgrade for 2 euros per month giving unlimited calls from land line to MOBILE phones&nbsp; from France to rest of Europe and some other destinations. It sounded like a good deal. However when we rang back regarding the fact that UK has now left the EU and after much faffing about and being cut off twice a young man said he didn't know the answer and I should call back In December. My question is : They sent a mandate. Should I ignore this in the hope they will not take the extra amount until we have concrete answers for the initial question and others we wanted to ask, or will Orange automatically collect the additional amount from our Bank? ********</P><P>&nbsp;</P><P><FONT color="#FF6600">[Edit <a href="https://communaute.orange.fr/t5/user/viewprofilepage/user-id/16718805">@Mitzibub</a> : please don't give personal data]</FONT></P> Thu, 09 Jul 2020 14:46:12 GMT Mitzibub 2020-07-09T14:46:12Z https://communaute.orange.fr/t5/mes-services-Orange/New-Contract/m-p/2261650#M101614 <P>I have just&nbsp; called Orange about a&nbsp; refund. During the course of the conversation I was asked if I would like to upgrade for 2 euros per month giving unlimited calls from land line to MOBILE phones&nbsp; from France to rest of Europe and some other destinations. It sounded like a good deal. However when we rang back regarding the fact that UK has now left the EU and after much faffing about and being cut off twice a young man said he didn't know the answer and I should call back In December. My question is : They sent a mandate. Should I ignore this in the hope they will not take the extra amount until we have concrete answers for the initial question and others we wanted to ask, or will Orange automatically collect the additional amount from our Bank? ********</P><P>&nbsp;</P><P><FONT color="#FF6600">[Edit <a href="https://communaute.orange.fr/t5/user/viewprofilepage/user-id/16718805">@Mitzibub</a> : please don't give personal data]</FONT></P> Thu, 09 Jul 2020 14:46:12 GMT https://communaute.orange.fr/t5/mes-services-Orange/New-Contract/m-p/2261650#M101614 Mitzibub 2020-07-09T14:46:12Z https://communaute.orange.fr/t5/mes-services-Orange/New-Contract/m-p/2261666#M101616 <P><a href="https://communaute.orange.fr/t5/user/viewprofilepage/user-id/16718805">@Mitzibub</a>&nbsp;</P><P>&nbsp;</P><P>I think it's better if you call the English speaker :</P><P><A href="https://en.selectra.info/broadband-phone-france/providers/orange/contact" target="_blank">https://en.selectra.info/broadband-phone-france/providers/orange/contact</A></P> Thu, 09 Jul 2020 13:56:00 GMT https://communaute.orange.fr/t5/mes-services-Orange/New-Contract/m-p/2261666#M101616 jyjo29 2020-07-09T13:56:00Z