sujet ENGLISH LANGUAGE PHONE LINE dans mes services Orange

ENGLISH LANGUAGE PHONE LINE

movedout — Fri, 25 Sep 2020 15:45:37 GMT

Hi I hope someone can help me

I am desperate to speak to anyone one at Orange via phone or email to cancel my Livebox

The chat bot auto translates my French text to English - and none of the agents can understand what i am asking

The English phone line answers in French and appears to talk about activation

09 69 36 39 00 (+33 9 69 39 39 00 when dialled from abroad).

Has anyone got any ideas how to ge through to anyone at Orange as there appears to be NO email addreses anywhere and even the click here to respond to messages from them do not work

Thank you

Re: ENGLISH LANGUAGE PHONE LINE

Ancien Membre — Fri, 25 Sep 2020 23:36:25 GMT

Bonjour,

Tu es sur un forum francophone.

What is your problem ?

Re : ENGLISH LANGUAGE PHONE LINE

SimonP_ — Mon, 28 Sep 2020 14:12:23 GMT

Bonjour @movedout,

It would be a pleasure to help you to cancel your Internet plan.

To access your personnal account and proceed, can you send me a private message (the link under this message) with your name, surname, adress, landline and mobile phones numbers please ?

http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/16755582

Bonne journée
Simon

Re: ENGLISH LANGUAGE PHONE LINE

CMF1 — Thu, 21 Nov 2024 11:49:57 GMT

Cannot access my emails on *********@orange.fr Phone number changed many times. Now 00 351 91*****

[Please [@CMF1] thank you for not displaying personal data in public]