access to account (English)

wmatier — Sat, 24 Oct 2015 21:24:39 GMT

I can no longer access my account on line to suspend my ligne secondaire. I can log in to my espace client but it says I have no account and when I try to re-add my ligne fixe the systems says the numebrs I am entering ( as on the letter in front of me from France Telecom) are not recognised.

What can I do?

Merci

Re : access to account (English)

Ancien Membre — Sun, 25 Oct 2015 06:24:19 GMT

Good morning @wmatier (It does not hurt tu use a minimum of politeness when asking for support !)

Your problem has to be adressed to Orange support people instead of simple customers that populate this customer oriented forum. Customers cannot solve it for you !

Please send your request to Orange support though one of the various means at your diposal :

http://contact.orange.fr/

http://www.nonsurtaxe.com/coordonnees-numero-de-telephone-non-surtaxe-de-Orange_1020_Pour-les-anglais.php

http://www.orange.com/en/Footer/contacts/clients/all-customer-contacts

http://www.expatforum.com/expats/france-expat-forum-expats-living-france/90140-orange-english-customer-support.html

http://services.completefrance.com/forums/completefrance-forums/cs/forums/1801254/ShowPost.aspx

...

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access to account (English)

Re : access to account (English)