Problème serveur sortant messagerie

Christophe8 — Wed, 01 Jun 2016 08:46:24 GMT

Bonjour,

J'utilise un logiciel de messagerie (pour mes emails) avec une adresse non orange et j'ai un problème de "Undelivered mail".

J'utilise le smtp d'orange pour l'envoi (à partir de mon logiciel). Il semble que le mail se perde dans les redirections orange avant de me revenir.

Si je passe par mon webmail (donc sans utiliser le smtp orange) le mail part et arrive chez mon contact.

Il y a donc un problème avec le smtp orange (cela ne le fait qu'avec ne seule adresse).

Je n'arrive pas à avoir de contact technique internet (mail ou chat) avec orange. Quelqu'un a une idée pour résoudre mon problème ou pour avoir un contact technique.

Merci

Christophe

Re : Problème serveur sortant messagerie

Ancien Membre — Wed, 01 Jun 2016 18:26:10 GMT

Bonjour @Christophe8,

Comme tu ne dis ni de quel logiciel tu te sers, ni quel est son parmétrage du smtp Orange (serveur sortant), ni quel est la raison du "undeliverd" (en fin de message), ni sur quelle ligne (Orange ou non Orange tu es), on ne peut te dire que "précise ou débrouille toi !"

Re : Problème serveur sortant messagerie

Christophe8 — Thu, 02 Jun 2016 08:39:16 GMT

Bonjour,

Merci @Ancien Membre pour ta réponse mais je cherchais surtout un contact technique "orange" car mon problème est plus tordu qu'un paramétrage outlook. J'ai peut être mal cherché mais je ne trouve pas comment contacter le support technique.

Celà dit si tu as une idée... J'utilise mail (sur mac) mais ça **bip** avec outlook et thunderbird chez d'autres gens et le point commun est que tous sommes chez orange/wanadoo.

Nous utilisons donc en serveur sortant : smtp.orange.fr

Avec mail, outlook, thunderbird (logiciels de messagerie) le mail part et revient en "Undelevered mail...".

En utilisant le webmail (en se connectant sur sa boite mail à partir d'un navigateur internet) ça fonctionne.

En gros le mail se perd en redirections dans les serveurs d'orange. mwinb2r03.me-wanadoo.net revient souvent...

Voici l'erreur reçue :

This is the mail system at host mwinb2r03.me-wanadoo.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                  The mail system

<administration@umec.fr>: host
   front5c-smtp-internal.me-wanadoo.net[10.223.3.96] said: 552 5.7.0 Number of
   'Received:' DATA headers exceeds maximum permitted (in reply to end of DATA
   command)
Reporting-MTA: dns; mwinb2r03.me-wanadoo.net
X-SMTP-Server-Queue-ID: 3072E1C00401
X-SMTP-Server-Sender: rfc822; christophe@graphetic.com
Arrival-Date: Wed, 1 Jun 2016 10:08:37 +0200 (CEST)

Final-Recipient: rfc822; administration@umec.fr
Action: failed
Status: 5.7.0
Remote-MTA: dns; front5c-smtp-internal.me-wanadoo.net
Diagnostic-Code: smtp; 552 5.7.0 Number of 'Received:' DATA headers exceeds
   maximum permitted
Return-Path: <christophe@graphetic.com>
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Re : Problème serveur sortant messagerie

Ancien Membre — Thu, 02 Jun 2016 12:03:42 GMT

Bonjour @Christophe8,

Désolé, ce forum n'est peuplé que de vulgaires utilisateurs, comme moi, mais il y a même des fois ou ça peut servir :

https://communaute.orange.fr/t5/forums/searchpage/tab/message?allow_punctuation=true&q=DATA+headers+exceeds+maximum+permitted

Re : Problème serveur sortant messagerie

Christophe8 — Fri, 03 Jun 2016 12:07:43 GMT

Bonjour,

@Ancien Membre je te remercie de ta gentillesse :heart: Je vais donc prendre ta 1ere solution et me débrouiller.

sujet Re : Problème serveur sortant messagerie dans mes services Orange

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