sujet Re: Compte 719637686 dans mes services Orange

Compte 719637686

geebeepee — Tue, 01 May 2018 15:00:23 GMT

I have attempted to contact orange by phone and by chat but it appears they are shut!!!

Since moving back to the UK and cancelleing our contract with you for which you have refunded the cost of my livebox, so you know it is cancelled, there was a mobile phone attached to contract which I am still being charged for. The espace client no longer works for this contract so I have no idea what you are doing.

Please can a someone from orange let me have an email address that I may contact so we may finally get this matter resolved

Kind regards

George Brian Patterson

Re: Compte 719637686

johann — Wed, 02 May 2018 08:03:01 GMT

Hello @geebeepee

Question that should be seen with customer service

on +33 9 69 39 39 00 Unless a counselor will contact you from tomorrow

Re: Compte 719637686

geebeepee — Wed, 02 May 2018 06:38:07 GMT

Thank you for your reply. Unfortunately that is hte number I have been ringing only to recieve the mesage taht they are shut and I should call during office hours: not sure when that is as I have called at 14:20, 15:25, 16:30 maybe I should try at 23:00?

Regards

Re: Compte 719637686

johann — Wed, 02 May 2018 08:05:26 GMT

@geebeepee

Le mieux serait de prendre contact avec le service client entre 8h et 22 h