sujet Re: i can not top up my sim card dans mes services Orange

i can not top up my sim card

christian1992 — Wed, 24 Apr 2019 15:57:46 GMT

Hi, i can't top up my sim card, also i can't call 224 or using #123# , can you please help me ?

Re : i can not top up my sim card

AlexandreK — Wed, 24 Apr 2019 16:16:56 GMT

Hello @christian1992,

I guess you have a prepaid mobile Orange. We do not have the possibility to access the prepaid files. I invite you to contact the relevant customer service at 3900 from a landline, they can more fully inform you.

AlexandreK

Re: i can not top up my sim card

melet39 — Wed, 24 Apr 2019 16:21:06 GMT

bonjour @christian1992

au cas ou,voir les autres possibilités

https://assistance.orange.fr/assistance-commerciale/la-gestion-de-vos-offres-et-options/recharger-votre-offre/mobicarte-ou-forfait-bloque-recharger-du-credit_38832-27198#onglet1

cdt