sujet Assistance needed for English speaking customer dans mes services Orange https://communaute.orange.fr/t5/mes-services-Orange/Assistance-needed-for-English-speaking-customer/m-p/2143503#M93335 <P>Bonjour ... and my apologies - my French is limited and certainly won't help with my quetion.</P><P>We recently cancelled our contract for intenet and phone with Orange.fr</P><P>We know we need to return the Livebox - but we had to leace France quickly and earlier than expected because of the Coronavirus outbreak (we were in France without transport so could not get to an Orange Boutique).</P><P>we have brought the Livebox home to the UK, not knowing when we will return to the French apartment.</P><P>I am looking for an email address so that I can let Orange.fr know what is happening, and an address to return the box to once the lock-down in the UK is over.</P><P>(I have spoken to people on the English-speaking line, but they have just said that I should get an email from Orange ... I haven't)</P><P>I appreciate any help you can give.</P><P>Stay safe xx</P><P>&nbsp;</P> Wed, 25 Mar 2020 09:25:59 GMT Mariti 2020-03-25T09:25:59Z Assistance needed for English speaking customer https://communaute.orange.fr/t5/mes-services-Orange/Assistance-needed-for-English-speaking-customer/m-p/2143503#M93335 <P>Bonjour ... and my apologies - my French is limited and certainly won't help with my quetion.</P><P>We recently cancelled our contract for intenet and phone with Orange.fr</P><P>We know we need to return the Livebox - but we had to leace France quickly and earlier than expected because of the Coronavirus outbreak (we were in France without transport so could not get to an Orange Boutique).</P><P>we have brought the Livebox home to the UK, not knowing when we will return to the French apartment.</P><P>I am looking for an email address so that I can let Orange.fr know what is happening, and an address to return the box to once the lock-down in the UK is over.</P><P>(I have spoken to people on the English-speaking line, but they have just said that I should get an email from Orange ... I haven't)</P><P>I appreciate any help you can give.</P><P>Stay safe xx</P><P>&nbsp;</P> Wed, 25 Mar 2020 09:25:59 GMT https://communaute.orange.fr/t5/mes-services-Orange/Assistance-needed-for-English-speaking-customer/m-p/2143503#M93335 Mariti 2020-03-25T09:25:59Z