sujet Re: Terminating landline dans mon telephone par internet et fixe

Terminating landline

GS56 — Mon, 26 Sep 2022 10:00:40 GMT

I have a landline (no internet) in my second home in Brittany. I am in the process of selling the house & need to cancel my landline. How do I this from the UK? My French is extremely limited.

Thanks.

Re: Terminating landline

Daniel35 — Mon, 26 Sep 2022 10:07:07 GMT

Hello too..!!! @GS56

Try calling customer service:

+33 9 69 39 39 00

Cheers

Re: Terminating landline

GS56 — Sat, 08 Oct 2022 09:10:38 GMT

Thank you. I have tried phoning this number but I am getting a recorded message in french which I don't understand & obviously requires some input. The house sale completes today & I need to sort this out ASAP. Is there someone from Orange who could contact me in English please?

Re: Terminating landline

melet39 — Sat, 08 Oct 2022 09:20:19 GMT

Bonjour @GS56

envoie un courrier en recommandé avec A/R à cette adresse

Orange – Service Clients
TSA 10018
59 878 Lille Cedex 9
_
cdt

Re: Terminating landline

Dominique_V — Mon, 10 Oct 2022 11:47:57 GMT

Hello @GS56 
I take note of your request and make a correction to the number communicated in order to contact the English customer service of Orange: 0969363900.
I remain at your disposal if necessary.
I wish you a good day.
Dominique

Re: Terminating landline

GS56 — Mon, 10 Oct 2022 13:41:31 GMT

Thank you so much, Dominique. I have phoned the number you gave me & spoken to a really helpful gentleman & everything is now sorted.

Thanks again!