sujet Re : Resiliation ligne fixe dans mon telephone par internet et fixe

Cancel fixed line from outside France

SarahDP — Tue, 31 Mar 2020 11:16:17 GMT

I want to cancel the only Orange service I have which is a fixed telephone line (no internet or mobile).

I am not in France now so I cannot ring the short telephone numbers provided. Thank you.

Re: Cancel fixed line from outside France

SarahDP — Tue, 31 Mar 2020 11:34:18 GMT

Update: I found a number in this Forum and tried ringing this number +33 9 69 39 39 00 but they said they could not help in English. I feel bad not speaking French but I don't know what to do...

Re: Cancel fixed line from outside France

jyjo29 — Tue, 31 Mar 2020 11:39:38 GMT

Try this : https://en.selectra.info/broadband-phone-france/providers/orange/contact

Re: Cancel fixed line from outside France

birgitb — Sat, 02 Jan 2021 13:02:26 GMT

Hello there,

Have you got your problem sorted to cancel your landline? I have the same problem and seem to not get any further.

Thank you.

Re: Cancel fixed line from outside France

Laura_M — Tue, 05 Jan 2021 11:17:34 GMT

Hello @birgitb ,

In addition to this, you need to know more about it.

In order to help you with your termination request, I invite you to provide me with your contact details (last name, first name, landline number, full postal address, mobile number and contact email address), by private message, by clicking on the following link:

http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/13231589

Have a good day
Laura

Re : Resiliation ligne fixe

Laura_M — Tue, 05 Jan 2021 11:49:28 GMT

@birgitb 

I have received your contact details and thank you. I proceed immediately to the termination of the line which will be for January 12 (7 days notice is required).  I will come back to you in private to give you the termination reference.  Laura

Re: Cancel fixed line from outside France

benshaw — Fri, 17 Nov 2023 15:14:50 GMT

J'ai un fixe 00*****04 13

J'ai telephoner en aout pour annuler le fixe et l'internet.

L'internet etait annule mais le fixe marche toujours at vous avez prit un autre frais d'abonnement recenement.

Je veux annuler le fixe

EDIT : @benshaw Merci de ne pas communiquer vos informations personnelles en public