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Cancel fixed line from outside France

SarahDP
contributeur
902  

Cancel fixed line from outside France

I want to cancel the only Orange service I have which is a fixed telephone line (no internet or mobile).  

I am not in France now so I cannot ring the short telephone numbers provided. Thank you.

6 RÉPONSES 6
SarahDP
contributeur
894  

Re: Cancel fixed line from outside France

Update: I found a number in this Forum and tried ringing this number +33 9 69 39 39 00 but they said they could not help in English. I feel bad not speaking French but I don't know what to do...

jyjo29
#TopMembre
#TopMembre
890  

Re: Cancel fixed line from outside France

birgitb
contributeur
842  

Re: Cancel fixed line from outside France

Hello there,

 

Have you got your problem sorted to cancel your landline? I have the same problem and seem to not get any further.

Thank you.

Laura_M
Webconseiller
Webconseiller
820  

Re: Cancel fixed line from outside France

Hello @birgitb ,
In addition to this, you need to know more about it.

In order to help you with your termination request, I invite you to provide me with your contact details (last name, first name, landline number, full postal address, mobile number and contact email address), by private message, by clicking on the following link:

http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/13231589 Have a good day Laura








Conseillère Spécialiste Commercial
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Laura_M
Webconseiller
Webconseiller
810  

Re : Resiliation ligne fixe

@birgitb 

I have received your contact details and thank you. I proceed immediately to the termination of the line which will be for January 12 (7 days notice is required). I will come back to you in private to give you the termination reference. Laura


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benshaw
contributeur
203  

Re: Cancel fixed line from outside France

J'ai un fixe 00*****04 13

J'ai telephoner en aout pour annuler le fixe et l'internet.

L'internet etait annule mais le fixe marche toujours at vous avez prit un autre frais d'abonnement recenement.

Je veux annuler le fixe

 

EDIT : @benshaw Merci de ne pas communiquer vos informations personnelles en public

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