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[#1]

Need help!!

[#2]

@david-1 

To get the right information, your question needs to be  detailed.
.

Which plug doesn't fit,

Which box model
To connect, use the box's green plug.

Be polite to the community: “Hello” and “Thank you” are always appreciated!

[#3]

Hello @david-1,

👉 Can you tell us more about the difficulties you are experiencing?

I wish you a good day.

Bonjour,

👉 Pouvez-vous nous en dire plus sur les difficultés que vous rencontrez ?

Je vous souhaite une bonne journée.

Kévin