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[#1]

Hi,

    I am thinking of ending my contract with Orange and want to know if I need to return my old LiveBox 2 NP SAG router. Also can I terminate / end the contract via my online account or do I need to send a formal letter to end the contract?

Thanks in advance for your reply

Siggi

[#2]

Hi

Orange said

We are committed to simplifying your steps to cancel your Internet offer from your Customer Area:

Here:

https://assistance.orange.fr/assistance-commerciale/la-gestion-de-vos-offres-et-options/resilier-vot...

[#3]

Thank you for the quick reply. I can't find anything in the link you sent me relating to the LiveBox.

Do I need to return the livebox if I end the contract?

Siggi

[#4]

@Siggi 

You will receive a return voucher after cancellation.

[#5]

I would like to terminate the internet contract

[#6]

HI @Chimssa,

In order to help you with your contract, could you tell me more about the situation and provide me with your contact details (surname, first name, landline number, full postal address, mobile number and contact email address), by private message, by clicking on the following button:

Have a good day

Laura