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[#1]

Dear Orange

I have moved abroad and wish to cancel my mobile phone contract.

How do I do this?
Thank you for your assistance.

[#2]

Hello,

For this, I invite you to contact your Orange customer service or you can also do this through your customer area.

AlexandreK

[#3]

How do I cancel my account as have left France. Is there a e mail contact to carry this out

[#4]

Hello
To cancel your line, you can go to your customer area, offer and options section , and then cancel my line.
From France, you can either contact a consultant at 3900 or visit an Orange boutique.
Best regards,

^Wil

[#5]

The espace client with Orange won't let you cancel your contract on line. Why? God knows. There can be no good reason for not making this a simple process other than just making it deliberately difficult.

[#6]

I have also tried this morning to cancel my contract with Orange. Total rubbish to say you can cancel online. You cannot! I rang them & they made no sense at all. They are making things deliberately difficult f telling me I have to physically go into an orange shop to do this

REALLY?

[#7]

Bonjour @AlisonU,

Je prends connaissance de votre message et vous prie de nous excuser pour cette réponse tardive.

Si vous avez toujours besoin de mon aide, je vous invite à me communiquer vos coordonnées (nom, prénom, numéro de ligne fixe, adresse postale complète et numéro de mobile), par message privé, en cliquant sur le bouton suivant :

En attendant votre retour, je vous souhaite une agréable après-midi.

Sylvie