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internet & fixe mes services Orange

ENGLISH LANGUAGE PHONE LINE

movedout
contributeur
1 152  

ENGLISH LANGUAGE PHONE LINE

Hi I hope someone can help me 

I am desperate to speak to anyone one at Orange via phone or email to cancel my Livebox 

The chat bot auto translates my French text to English - and none of the agents can understand what i am asking

The English phone line answers in French and appears to talk about activation

 

09 69 36 39 00 (+33 9 69 39 39 00 when dialled from abroad).

 

Has anyone got any ideas how to ge through to anyone at Orange as there appears to be NO email addreses anywhere and even the click here to respond to messages from them do not work 

 

Thank you  

3 RÉPONSES 3
Ancien Membre
1 123  

Re: ENGLISH LANGUAGE PHONE LINE

Bonjour,

Tu es sur un forum francophone.

What is your problem ?

SimonP_
ancien webconseiller
ancien webconseiller
1 098  

Re : ENGLISH LANGUAGE PHONE LINE

Bonjour @movedout


It would be a pleasure to help you to cancel your Internet plan.


To access your personnal account and proceed, can you send me a private message (the link under this message) with your name, surname, adress, landline and mobile phones numbers please ?



http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/16755582

Bonne journée
Simon

CMF1
contributeur
214  

Re: ENGLISH LANGUAGE PHONE LINE

Cannot access my emails on *********@orange.fr Phone number changed many times. Now 00 351 91*****

 


[Please [@
CMF1] thank you for not displaying personal data in public]

 

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