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[#1]

I use Orange services through the Orange store at Paradise supermarket in Nantes. I asked several times how to pay online for internet, I use Airbox devise. I am an expat and don't speak French. Per Orange staff advise I paied 35 Euro for the internet through Orange website, but no internet. The staff at store expained that I needed to get a code after the payment,,,, But didn't explain how to get a code...
Please, can anyone help me to understand how to do payment online for my internet at Airbox? Thank you

[#2]

🇫🇷 Bonjour @Venera1108  , Afin de vous apporter mon aide pouvez-vous me communiquer par message privé en cliquant sur le lien ci-dessous: votre nom, prénom et le N° de téléphone de l'Airbox

🇬🇧 Hello @Venera1108 , In order to help you, can you communicate with me by private message by clicking on the link below: your name, first name and the telephone number of the Airbox?

Thierry-G