internet & fixe mes services Orange Voir tous les sujets internet & fixe

[#1]

Bonjour,

J'utilise un logiciel de messagerie (pour mes emails) avec une adresse non orange et j'ai un problème de "Undelivered mail".

J'utilise le smtp d'orange pour l'envoi (à partir de mon logiciel). Il semble que le mail se perde dans les redirections orange avant de me revenir.

Si je passe par mon webmail (donc sans utiliser le smtp orange) le mail part et arrive chez mon contact.

Il y a donc un problème avec le smtp orange (cela ne le fait qu'avec ne seule adresse).

Je n'arrive pas à avoir de contact technique internet (mail ou chat) avec orange. Quelqu'un a une idée pour résoudre mon problème ou pour avoir un contact technique.

Merci

Christophe

[#2]

Bonjour @Christophe8,

Comme tu ne dis ni de quel logiciel tu te sers, ni quel est son parmétrage du smtp Orange (serveur sortant), ni quel est la raison du "undeliverd" (en fin de message), ni sur quelle ligne (Orange ou non Orange tu es), on ne peut te dire que "précise ou débrouille toi !"

[#3]

Bonjour,

Merci @papou22 pour ta réponse mais je cherchais surtout un contact technique "orange" car mon problème est plus tordu qu'un paramétrage outlook. J'ai peut être mal cherché mais je ne trouve pas comment contacter le support technique.

Celà dit si tu as une idée... J'utilise mail (sur mac) mais ça **bip** avec outlook et thunderbird chez d'autres gens et le point commun est que tous sommes chez orange/wanadoo.

Nous utilisons donc en serveur sortant : smtp.orange.fr

Avec mail, outlook, thunderbird (logiciels de messagerie) le mail part et revient en "Undelevered mail...".

En utilisant le webmail (en se connectant sur sa boite mail à partir d'un navigateur internet) ça fonctionne.

En gros le mail se perd en redirections dans les serveurs d'orange. mwinb2r03.me-wanadoo.net revient souvent...

Voici l'erreur reçue :

This is the mail system at host mwinb2r03.me-wanadoo.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                  The mail system

<administration@umec.fr>: host
   front5c-smtp-internal.me-wanadoo.net[10.223.3.96] said: 552 5.7.0 Number of
   'Received:' DATA headers exceeds maximum permitted (in reply to end of DATA
   command)
Reporting-MTA: dns; mwinb2r03.me-wanadoo.net
X-SMTP-Server-Queue-ID: 3072E1C00401
X-SMTP-Server-Sender: rfc822; christophe@graphetic.com
Arrival-Date: Wed,  1 Jun 2016 10:08:37 +0200 (CEST)

Final-Recipient: rfc822; administration@umec.fr
Action: failed
Status: 5.7.0
Remote-MTA: dns; front5c-smtp-internal.me-wanadoo.net
Diagnostic-Code: smtp; 552 5.7.0 Number of 'Received:' DATA headers exceeds
   maximum permitted
Return-Path: <christophe@graphetic.com>
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 3072E1C00401; Wed,  1 Jun 2016 10:08:37 +0200 (CEST)
Received: from mwinf5d22 (mwinf5c22.me-wanadoo.net [10.223.111.72])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:36 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.78])
by mwinf5d22 with ME
id 1L8c1t00U1gzcpE03L8cqY; Wed, 01 Jun 2016 10:08:36 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Helo: mwinb2r03.me-wanadoo.net
X-ME-Date: Wed, 01 Jun 2016 10:08:36 +0200
X-ME-IP: 10.223.3.78
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 989591C00401; Wed,  1 Jun 2016 10:08:36 +0200 (CEST)
Received: from mwinf5d34 (mwinf5c34.me-wanadoo.net [10.223.111.84])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:36 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.78])
by mwinf5d34 with ME
id 1L8c1t0061gzcpE03L8cJx; Wed, 01 Jun 2016 10:08:36 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 218481C00406; Wed,  1 Jun 2016 10:08:36 +0200 (CEST)
Received: from mwinf5d49 (mwinf5c49.me-wanadoo.net [10.223.111.99])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:35 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d49 with ME
id 1L8b1t00J1fhwUy03L8b70; Wed, 01 Jun 2016 10:08:35 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 5FA8E1C00401; Wed,  1 Jun 2016 10:08:35 +0200 (CEST)
Received: from mwinf5d05 (mwinf5c05.me-wanadoo.net [10.223.111.55])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:35 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d05 with ME
id 1L8a1t00Y1fhwUy03L8apS; Wed, 01 Jun 2016 10:08:34 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id CFED81C00401; Wed,  1 Jun 2016 10:08:34 +0200 (CEST)
Received: from mwinf5d62 (mwinf5c62.me-wanadoo.net [10.223.111.112])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:34 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d62 with ME
id 1L8W1t00X1fhwUy03L8W6Z; Wed, 01 Jun 2016 10:08:30 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 923961C00401; Wed,  1 Jun 2016 10:08:30 +0200 (CEST)
Received: from mwinf5d19 (mwinf5c19.me-wanadoo.net [10.223.111.69])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:29 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d19 with ME
id 1L8T1t00u1fhwUy03L8T7S; Wed, 01 Jun 2016 10:08:27 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id E423C1C00406; Wed,  1 Jun 2016 10:08:27 +0200 (CEST)
Received: from mwinf5d47 (mwinf5c47.me-wanadoo.net [10.223.111.97])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:27 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d47 with ME
id 1L8R1t00H1fhwUy03L8RuW; Wed, 01 Jun 2016 10:08:25 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 5DB6F1C00406; Wed,  1 Jun 2016 10:08:25 +0200 (CEST)
Received: from mwinf5d09 (mwinf5c09.me-wanadoo.net [10.223.111.59])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:24 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d09 with ME
id 1L8P1t0061fhwUy03L8PKL; Wed, 01 Jun 2016 10:08:23 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 220791C00401; Wed,  1 Jun 2016 10:08:23 +0200 (CEST)
Received: from mwinf5d08 (mwinf5c08.me-wanadoo.net [10.223.111.58])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:22 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.78])
by mwinf5d08 with ME
id 1L8H1t00x1gzcpE03L8HVC; Wed, 01 Jun 2016 10:08:17 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id A3BE91C00401; Wed,  1 Jun 2016 10:08:17 +0200 (CEST)
Received: from mwinf5d15 (mwinf5c15.me-wanadoo.net [10.223.111.65])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:17 +0200
X-Sieve: CMU Sieve 2.3
Received: from mwinb2r03.me-wanadoo.net ([10.223.3.77])
by mwinf5d15 with ME
id 1L861t0081fhwUy03L86DG; Wed, 01 Jun 2016 10:08:06 +0200
X-bcc: mailcollect@umec.fr
X-me-spamlevel: not-spam
X-ME-Entity: ofr
Received: by mwinb2r03.me-wanadoo.net (SMTP Server, from userid 1001)
id 35B511C00401; Wed,  1 Jun 2016 10:08:06 +0200 (CEST)
Received: from mwinf5d62 (mwinf5c62.me-wanadoo.net [10.223.111.112])
 by mwinb2r03 with LMTPA;
 Wed, 01 Jun 2016 10:08:04 +0200
X-Sieve: CMU Sieve 2.3
Received: from imac-de-christophe-barthomeuf.home ([86.216.120.47])
by mwinf5d62 with ME
id 1L821t00Q11TFna03L820r; Wed, 01 Jun 2016 10:08:03 +0200
X-bcc: mailcollect@umec.fr
X-me-spamcause: (-100)(0000)gggruggvucftvghtrhhoucdtuddrfeekledrheeigddufeduucetufdoteggodetrfdotffvucfrrhhofhhilhgvmecuoffgpdggtffipffkpdfqfgfvnecuuegrihhlohhuthemucegtddtnecusecvtfgvtghiphhivghnthhsucdlqddutddtmdenucfjughrpefhtgfuffhfvffkggfosegrtdhmrehhtdejnecuhfhrohhmpeevhhhrihhsthhophhhvgcuuegrrhhthhhomhgvuhhfuceotghhrhhishhtohhphhgvsehgrhgrphhhvghtihgtrdgtohhmqeenucffohhmrghinhepghhrrghphhgvthhitgdrtghomhdpuhhmvggtrdhfrhenucfkphepkeeirddvudeirdduvddtrdegjeenucfrrghrrghmpehhvghlohepihhmrggtqdguvgdqtghhrhhishhtohhphhgvqdgsrghrthhhohhmvghufhdrhhhomhgvpdhinhgvthepkeeirddvudeirdduvddtrdegjedpmhgrihhlfhhrohhmpegthhhrihhsthhophhhvgesghhrrghphhgvthhitgdrtghomhdprhgtphhtthhopehmrghilhgtohhllhgvtghtsehumhgvtgdrfhhr
X-me-spamlevel: not-spam
X-ME-bounce-domain: umec.fr
X-ME-Entity: ofr
From: Christophe Barthomeuf <christophe@graphetic.com>
Content-Type: multipart/alternative; boundary="Apple-Mail=_95A4614E-9A8C-4447-86AF-5A0B9237A204"
Subject: Fwd: pb mails
Date: Wed, 1 Jun 2016 10:08:02 +0200
References: <000601d1bbdc$64ce5ca0$2e6b15e0$@fr>
To: UMEC Electronique <electro@umec.fr>
Message-Id: <93152C27-E5A3-411A-A880-ED862307F0B8@graphetic.com>
Mime-Version: 1.0 (Mac OS X Mail 8.2 \(2104\))
X-Mailer: Apple Mail (2.2104)

[#4]

Bonjour @Christophe8,

Désolé, ce forum n'est peuplé que de vulgaires utilisateurs, comme moi, mais il y a même des fois ou ça peut servir :

https://communaute.orange.fr/t5/forums/searchpage/tab/message?allow_punctuation=true&q=DATA+headers+...

[#5]

Bonjour,

@papou22 je te remercie de ta gentillesse :heart: Je vais donc prendre ta 1ere solution et me débrouiller.

++