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[#1]

My email account shows "create a new email account" when i open it but, only in Windows, Android is working OK. How can I fix this please

[#2]

@Wurzy Sorry to say "hello" or "good afternoon" to you but it is what I am used to when talking to someone for the fird time and it is also what I expect from someone calling for help !

What do you mean by "Only in Windows" ? Windows is an operating system. It is not an mailing system.

What other software do you use to access your mails ? An Internet navigator ?