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[#1]

We are receiving unexpected 550 server errors on all emails we are sending to orange.fr email addresses.

Révélation

550 mwinf5c88 ME Service refuse. Veuillez essayer plus tard. Service refused, please try later. OFR006_103 54.240.11.150 [103]

Here is an example of one of these instances: 

Révélation

eventTime: Monday, October 21, 2019 3:06:56 PM UTC

fromDomainName: amazonses.com

operation: SendEmail

recipientDomainName: orange.fr

responseCode: 550

responseMessage: 550 mwinf5c88 ME Service refuse. Veuillez essayer plus tard. Service refused, please try later. OFR006_103 54.240.11.150 [103]

sourceAddress: Shazam <confirm@shazam.com>

Please can you help us figure out how to avoid these errors?

Thank you.

[#2]

This has now been resolved.