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[#1]

We left our home on 3rd March intending to be back 2 weeks later .

Because of Covid 19 we have been stuck in Malta and because of this our live box  internet and landline phone has not been active at all.

We have been paying the monthly  charge but have not been able to use it with being here in Malta .

If you could look into this for me , and maybe consider refunding us for this period as we have not used the service .

Yours sincerely 

Paul 

[#2]

Hello
it is impossible to suspend an internet contract