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[#1]

Fed up!

I have been with Orange for the past 13 yrs because of no other options in my area - there are other options now which I am actively exploring.  In the that time I found the reliability of the service (internet and phone) to be shockingly terrible.  This disappointment and frustration is only exasperated by the equally of (which is actually worse!) customer service I have received over the years.

At present, I have been without internet for well over a month.  Every time I call I am told it will be done, or I cannot do anything because it is up to the technician and we only do what the technician tells us to do. I would like to speak with someone who can actually do something to resolve this.  

If there is no resolution in the next 24hrs, I take the time to post as much negative feedback about Orange as I possibly can on every social channel I can find!

The ball is your court Orange.

[#2]

pas bonjour non plus @VIC_Alsace 

et en bon français ça donne quoi ?

tu veux t'adresser à orange ?

3900

pas ici

[#3]

hello @VIC_Alsace 

@fredolerouge 

you are on a user forum and not in customer service

if your internet is down it is not on a support forum that you should complain but to customer service 

to reach them it is either at 3900 or possibly e-chat on Twitter via @orange_conseil them it is either at 3900 or possibly e-chat on Twitter via @to reach them it's either at 3900 or possibly e-chat on Twitter via @orange_consei

cdt