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[#1]

We have been ***by an extra service being added to our bill for many years. We never used our orange email so were never made aware of this. Please help.

[Edit : @Bry8 merci de respecter les Règles d'Usage du forum]

[#2]

Hello too...!!!!!!!!!!!!!!!!! @Bry8 

You are here in a French-speaking forum, not at Orange customer service nor in a Brexit annex.

Try customer service 3900

or +33 9 69 39 39 00

.