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[#1]

Hi!

I was in Guadeloupe in December and made a contract at one of your stores - Club30Go non bloque sans Engagement.

Also I have provided my email for bills but never received them.

After 3 month I have received a bill saying I have to pay 134 euro instead of 49.77 with all the penalties.

How it's happened????

I never get the bills.

How can I cancel my contract and pay only the amount I have signed for - 49.77 euro instead of 134 euro.

PLEASE CONTACT ME ASAP.

[#2]

Hello @Antonio85 

I attach a link to read (it is inFrench):

https://caraibe.orange.fr/documents/fis_forfait_club.pdf

I am attaching a link to your customer support :

https://caraibe.orange.fr/assistance/contact

A+

[#3]

Can you kindly provide me guidance on English speaking service?

[#4]

Hello @Antonio85 
Helas non I hope that the interlocutors speak English

Otherwise wait for an orange web advisor who will contact you

A+

[#5]

Thank you.

I need english speaking service for Orange Caraibe. Need to cancel my contract.

Does anyone know, if the contract can be cancelled automatically when I don't pay?

[#6]

hello @Antonio85 

As for the English speakers, I don’t know

In terms of paying it will be necessary to pay in any way but see the customer service

A+

[#7]

Hello @Petit_titi1,

I would be delighted to assist you. Can you specify if you have subscribed to an Orange Caraibe subscription or a Sosh Caraibe subscription ?

AlexandreK

[#8]

Bonjour @AlexandreK 

Ce n'est pas moi qui est besoin mais @Antonio85 

Essayer d'entrer en contact avec lui 

Merci pour lui 

A+

[#9]

I have signed a contract with Orange Caraibe and would love to cancel my contract ASAP. Can you assist?

[#10]

Hi @AlexandreK 

I need your help.

I have signed the contract with Orange Caraibes, I asked them contract for one month but they have signed me for 1 year I guess. How can I cancel that?