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Mandat de prélèvement SEPA not received

Carol4
contributeur
1 038  

Mandat de prélèvement SEPA not received

Hello,

I subscribed a mobile package yesterday but I didn't receive mandat de prélèvement SEPA. Since you need this document signed by me to validate my subscription, could you please email it to me as soon as possible? Thank you very much!


Solutions approuvées
Will_C
ancien webconseiller
ancien webconseiller
966  

Re: Re : Mandat de prélèvement SEPA not received

Hello, 


According to the previous message, I will send you within 2 hours, the SEPA. You will receive it by email at the adress you gave us.


Regards.

Will_C

signature.jpg

Voir la solution dans l'envoi d'origine

4 RÉPONSES 4
PatriciaZ
ancien webconseiller
ancien webconseiller
1 005  

Re : Mandat de prélèvement SEPA not received

Hello @Carol4,


Can you send me the reference of your order with your name and adress in MP ?


I'm staying at your disposal for any question.


Patricia.

signature.jpg

Carol4
contributeur
999  

Re: Re : Mandat de prélèvement SEPA not received

Hello @PatriciaZ ,

 

I am not able to send you a private message since the system was saying "You have reached the maximum number of private messages you can send at the moment. Please retry later." How can I give you my information then? Thank you.

 

Regards,

Carol

Carol4
contributeur
995  

Re: Re : Mandat de prélèvement SEPA not received

Hello @PatriciaZ ,

 

I sorted it out. Please find my information in the private message. Thanks.

 

Carol

Will_C
ancien webconseiller
ancien webconseiller
967  

Re: Re : Mandat de prélèvement SEPA not received

Hello, 


According to the previous message, I will send you within 2 hours, the SEPA. You will receive it by email at the adress you gave us.


Regards.

Will_C

signature.jpg

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