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[#1]

Hello Orange,

since today at 15:00, my tv does not work (Notre diagnostic

Un problème de configuration de vos services TV a été détecté). I was trying to connect with an assistence but I am always in  (Vous êtes en position 19 dans la file d'attente).. I think this is unacceptable, I am paying for a service that many times has cuts, even internet has many many cuts.

I restart the livebox and the problem continue.

Please any solution?

Thanks

[#2]

Hello

@Manuuu31

Have a look here:

https://assistance.orange.fr/tv-decodeur/tous-les-decodeurs/depanner

[#3]

can you give me a assintence  by phone in English?

Thanks

[#4]

@Manuuu31 

Hello

Here is to join(contact) the orange assistance(audience)  by phone in English

Claudine