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[#1]

I bought 30GB top up but it doesn’t appear in my cellular balance. I originally bought 8GB and have used 7.4 GB. I have confirmation email that my top up order was successful. I don’t know what to do next. Is the 30GB automatically added to my eSIM card when my original 8GB expire or do I have to activate anything? Your help would be greatly appreciated!

[#2]

Hi @Wally8 

After restarting the mobile, dial #123# plus call and look at the result.

[#3]

Thank you for helping me. I restarted the phone and entered #123# and called. 
This is the screen

My phone does not show the top up. 

[#4]

Do I type option 1 or 2?

[#5]

7:55

al ~ 100

On May 24 2023 at 07h55

Credit Recharge Max 30E 10Go:

8.71GB until Jun 20 2023

Line validity : Dec 30 2023

Line number : 06*****1201

1=Top up (add recharge)

2=Next

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EDIT : @Wally8  Merci de ne pas communiquer vos informations personnelles en public