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[#1]

I received an email saying that the documents requested were not sent by me. The documents I saw that I had received were the contracts, but the service is already installed. Today I discovered that an IBAN and an ID document were needed, in the client`s space. Can someone tell me if these are all the documents I need to send? Or if there is something else? Or which is the number I could call to know?

[#2]

Bonjour aussi..!!!!!!!!!!!!!!!!!!!!!! @marcop1034 

Tu es ici dans un forum francophone. Pas dans une annexe du Brexit.

https://translate.google.fr/?hl=fr

Pour ton problème, appelle le service client 3900 ou + 33 9 69 39 39 00

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[#3]

Bonjour @marcop1034,

FR-> Pourriez-vous me dire quelle offre vous avez souscrite ?
Afin que je puisse consulter votre dossier et voir les documents qui vous sont demandés, je vous invite à me communiquer vos coordonnées (nom, prénom, numéro de concerné et adresse postale complète), par message privé, en cliquant sur le bouton suivant :

GB-> Could you tell me what offer you took out ?
So that I can consult your file and see the documents requested, I invite you to send me your contact information (name, surname, number of concerned and complete postal address), by private message, by clicking on the following button:

Pédro