Hi @Jay52 - no one from the UK, or indeed any country outside of France, can connect to their Espace Client. This has been going on for about three weeks now. I live in the UK too and have a house in France - I can get on the Orange.fr website and click all the links fine, but the Espace Client no, not at all. There are people here in Belgium, Switzerland, America too who can't get on their Espace Client. Orange.fr must have done something which has meant that anyone with a foreign (not French) IP address cannot get on the Espace Client. Orange'fr say their technicians are aware of the problem and are going to fix it, but they must be pretty inept to be taking so long !
Apparently there is a telephone number which people outside of France can phone, I haven't tried it myself but here it is: +33 9 69 39 39 00
If Orange.fr don't fix this soon I shall soon cancel our telephone line. We hardly use our phone line in France when we're there now since data roaming charges were dropped - but I don't know if those will come back once Brexit happens.
