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[#1]

Hi, I'm having trouble setting up my wifi with Livebox 5. It's asking for my FTI credentials and I cannot find the welcome letter as mentioned in the app. Can you please help?

[#2]

Hello @chouchou123 

If it's a new installation, the identifiers are now sent directly from Orange to the box.

If not, call 3900 or one of the "webconseillers" can provide them for you

[#3]

Hello @chouchou123,

I take note of your message.

In order to help you restore your services, I invite you to send me your contact details (surname, first name, landline number, complete postal address, mobile number), by private message, by clicking on the following button :

Looking forward to your return, I wish you a good evening.

Julia