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Low internet speed

LesBlanchons
contributeur occasionnel
1 142  

Low internet speed

I am a Dutch citizen, therefor please excuse me for asking my question in English.

 

The internet speed that we measure is 0,33 Mbps averagely. Although we live in a remote village in the Drome region, I think this speed is extremely low. (In our rural villiage in Holland the average internet speed is 7 - 8 Mbps) 

 

My questions: Is my internet speed the maximum that I can expect from Orange? Where do I find a service with a higher speed? What is the maximum speed that I can expect, given the fact that we live in a small village in the Drome (Rochebaudin, postal code 26160)

 

Thank you in advance for your kind advices.

17 RÉPONSES 17
dr-lu74
#TopMembre
#TopMembre
1 138  

Re : Low internet speed

Hi, 

 

Can we have technical feature of your broadband line? 

 

You can find them at the following address : 192.168.1.1. User name is "admin" and password is "admin" or the the 8 first characters of your wifi password. and by clicking here.

 

In this "website" you can also find the phone number of the line. Please give us the lenght of your line and the name of the "NRA" (Subscriber Line node) that you're connected to. You can find the lenght of your line here
So that we'll can help and answer to your question.

 

Sincerly,

 

 

Cordialement,
Dr-lu74
koubi
passionné
1 132  

Re : Low internet speed

hello,

you are welcome,

 

nice to meet someone that speak an other language here.

  Indeed 0.33Mbps is very low. first: could you go to this link http://www.degrouptest.com/ (enter your line number,fill adress and zipcode is not necessarry). after you will see physical infos about your xdsl line. Please take a screenshot of this and put it in your next answer,or you just copy/past infos. it will help me to solve your problem.

 

In your answer don't forget to hide your phone number,j(only pot infos about your xdsl line).

 

sorry for uggly english;it's not my native language :p

 

 

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“L’imagination est plus importante que le savoir.”
A.E
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koubi
passionné
1 131  

Re : Low internet speed

@dr-lu74 ,dsl j'avais pas vu que tu avais déja répondu :p

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“L’imagination est plus importante que le savoir.”
A.E
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LesBlanchons
contributeur occasionnel
1 118  

Re : Low internet speed

LesBlanchons
contributeur occasionnel
1 116  

Re : Low internet speed

Dear Koubi,

 

I compliment you with your English and thank you for your fast reaction.

I have just posted the information about characteristicts and length of my line.

 

Below you find the result of a speedtest this afternoonspeed les blanchons.jpg

koubi
passionné
1 112  

Re : Low internet speed

i can't see your picture,(forum admin agreement needed to "unlock" this for others members,please wait i'll ask them to do it).

 

thanks for compliment

 

est ce qu'un modérateur pourrait débloquer les captures d'ecran? svp

------------------signature---------------
“L’imagination est plus importante que le savoir.”
A.E
----------------------------------------------
dr-lu74
#TopMembre
#TopMembre
1 109  

Re : Low internet speed

could you please put your pictures on this website, and put the links on this post, so that we'll be able to see them

Cordialement,
Dr-lu74
LesBlanchons
contributeur occasionnel
1 095  
LesBlanchons
contributeur occasionnel
1 093  

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