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[#1]

e-mail password where is it found

[#2]

Hi,

Password is on the letter you've received by Orange at the beginning of your installation. If you lose it you can use "Forget Password' or "Mot de passe oublié" on the authentification page.

[#3]

What is it all about ?

Phone or Internet and box service ?

For an internet account, is it for the primary account or for a n added account.

Secondary account password may be reset only by the primary account owner.

regards

PhilDur

[#4]

Thanks for your help, Ive got the password I had 12 years ago on sign-up, but my Ipad has started to be rejected when trying to view emails, I was told orange only have one password now for all, but my other machines are happy with the original password, have changed acount password , 

[#5]

Ho Ho  Strange !

with your iPad the Orange portal ?

On display, are you logged on or off  ?

You are logged on if it looks like :

You are logged off if it lookslike :

If you are logged off, what happens when you click on "identifiez-vous"  (please log in)

Do you get this :

??

PhilDur

[#6]

Hi @Barbara50, 

Rest assured, we are here to support you.

To help you access your e-mail address, I invite you to provide me with your contact details (last name, first name, landline number, full postal address, mobile number and e-mail address concerned), by message private, by clicking on the following link:

http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/17003262

Have a nice day
Cécile

[#7]

Hello @ Barbara50,

Unless I am mistaken, we have not heard back from my colleague Cécile's message.

To help you access your e-mail address, I invite you to provide me with your contact details (last name, first name, landline number, full postal address, mobile number and e-mail address concerned), by private message, by clicking on the following link.

http://communaute.orange.fr/t5/notes/privatenotespage/tab/compose/note-to-user-id/17013914

I wish you a good evening.

Michel.