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Internet Livebox not connected yet

Lori3
contributeur
417  

Internet Livebox not connected yet

Hello

I have received an email from Orange internet saying that I have cancelled the internet offer/Livebox on my account.  However, I have not.  I just haven't connected the box yet in my house in France as I have been overseas.  Orange are automatically going to cancel the service and I have to return the box by 5 May - BUT, I won't get back to France until 6 May and I do not want them to cancel my contract.  I have tried to use the chatbot contact to get a response, but no luck.  I cannot find a telephone number to call.  Please help.  Thankyou

 

2 RÉPONSES 2
melet39
Orange Star
Orange Star
410  

Re: Internet Livebox not connected yet

Bonjour @Lori3 

 

prends contact

Composez le +33 9 69 39 39 00 (prix d’une communication internationale vers la France selon les tarifs de l’opérateur du pays d’appel).

 

cdt

"L'obstination est le chemin de la réussite." Charlie Chaplin
Lori3
contributeur
390  

Re: Internet Livebox not connected yet

Merci !

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