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[#1]

I purchased Holiday offer SIM card and having issues with registration due to technical difficulties. I have created orange account. Any ideas how to resolve this?

[#2 · Accepted solution]

Bonsoir @Valeriy 

je ne suis pas cale dans votre langue malgre tout essaye

Can be by changing browser take either firefox, Chrome etc...

A+

[#3]

it allowed me to proceed and fill out information plus passport info. Then, I logged in with my user account. However, it is now asking me to add a contract. The new SIM is available for a customer number. Where would I get my SIM card? SIM card to use.

thank you

[#4]

where would i get a client number?

[#5 · Accepted solution]

bonsoir @Valeriy 

Je suis plus a l'aise en Francais

mais je vais essaye de repondre avotre question :

Normally with the large sim card you must have a number that must match
otherwise wait for a web advisor orange  logo Orange)
otherwise I attach a link :

https://boutique.orange.fr/mobile/carte-prepayee-orange-holiday-eng

see link ;

https://www.google.com/search?client=firefox-b-d&q=ou+se+trouve+numero+client+sur+sim+holidays

but to validate you must register see link:

https://transfertpays.orange.com/identifier-une-carte-sim-orange-holiday-france/

if this does not work use another browser

or see this faq :

https://topup.orange.com/faq-transpays/faq-about-orange-holiday-france-offer/

J'espere que cela vous aideras

A+

[#6 · Accepted solution]

Registration link help, and I registered. Thank you for your help Merci 

[#7 · Accepted solution]

Bonsoir @Valeriy 

very happy to have helped you

A+

[#8 · Accepted solution]

Merci  

Thank you

[#9]

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@Petit_titi1  a écrit :

bonsoir @Valeriy 

Je suis plus a l'aise en Francais

mais je vais essaye de repondre avotre question :

Normally with the large sim card you must have a number that must match
otherwise wait for a web advisor orange  logo Orange)
otherwise I attach a link :

https://boutique.orange.fr/mobile/carte-prepayee-orange-holiday-eng

see link ;

https://www.google.com/search?client=firefox-b-d&q=ou+se+trouve+numero+client+sur+sim+holidays

but to validate you must register see link:

https://transfertpays.orange.com/identifier-une-carte-sim-orange-holiday-france/

if this does not work use another browser

or see this faq :

https://topup.orange.com/faq-transpays/faq-about-orange-holiday-france-offer/

J'espere que cela vous aideras

A+

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THank you it worked

[#10]

Hello

my card has been activated for several days and worked in all cities of Spain but not in Madrid. Phone and email work but data for google map ams

internet do not. Orange kiosks in Madrid cannot help because I am not registered as client in Spain.

Can you help?

thank you