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[#1]

What's my Holiday number and what's my SIM number? Apparently, I need those informations to revalidate my SIM card, but all I know is that my phone number is +33 *********.

I bought two weeks ago, in Paris, a chip at the Orange Store with 20 Gb for 39,90 Euros. It was working normally until today when I recieved a message saying that my credit validity has expired. I haven't used even 1/4 of the amount of internet that I bought and my chip is valued until March 2020. I'm travelling in Rome right now, so I can't go to an Orange Store and I really need the 4g I paid for. 

Do I need to register this number after 15 days? No one told me about it when I bought the card...Any way, if so, I'm having problem doing it. What's my Holiday number and my SIM number? 

Could anyone help me, please? 

[Edit @Leticia06 : thanks for not sharing any personal data]

[#2]

Hello @Leticia06 

See to link :

https://boutique.orange.fr/mobile/carte-prepayee-orange-holiday-eng

"Do I need to register this number after 15 days?"

yes for this you must identify yourself by link to read:

https://topup.orange.com/faq-transpays/faq-about-orange-holiday-france-offer/

for identification see point 18

or :

https://transfertpays.orange.com/identifier-une-carte-sim-orange-holiday-france/

and the sim holidays card number see this link:

https://www.google.com/search?q=ou+se+trouve+numero+client+sur+sim+holidays&tbm=isch&source=univ&cli...:

A+